FAQ

Ordering

Direct delivery from Lachér to-go is not available at the moment.

If you need delivery, consider using a third-party service. Ensure you request a car and provide the driver with your order number and name.

Next-day-orders are only accepted after 7pm.

Regrettably, preordering for a future date is unavailable due to our daily menu changes.

For whole cake orders, proceed via our main website at lacherpatisserie.com

Yes, you can place an order here and leave a remark for dine-in. However, please note that we cannot guarantee table availability as it is on a first-come, first-served basis.

Amendment & Cancellation

Yes. Kindly reach out via email or whatsapp to modify your order at least 1 hour prior to your chosen pickup time.

No cancellations permitted 12 hours prior to chosen pickup time.

Should you need to cancel, we'll provide refunds in the form of store credit.

Storage & Travel Tips

Our desserts can withstand a car journey for up to 45 minutes with high AC. For longer trips, use an insulator bag with ice packs.

Our desserts must be kept in chiller. Do not freeze.

Consume within 2 days for optimal freshness.