FAQ

Ordering

Direct delivery from our KL outlets is not available at the moment.

If you need delivery, consider using a third-party service. Ensure you request a car and provide the driver with your order number and name.

Next-day-orders are only accepted after 7pm.

Regrettably, preordering for a future date is unavailable due to our daily menu changes.

For whole cake orders, proceed via our main website at lacherpatisserie.com to order for pickup at any outlets or delivery!

Yes, you can place an order here and leave a remark for dine-in. However, please note that we cannot guarantee table availability as it is on a first-come, first-served basis.

Product Information

Yes, our desserts are made in our Halal-certified central kitchen and are individually certified by JAKIM. However, due to the lengthy certification process, some seasonal cakes may not be certified yet. Though rest assured as Lachér Patisserie only uses Halal ingredients and strictly adheres to Halal procedures.

You can search for "Lacher Malaysia" on JAKIM’s Halal portal at halal.gov.my

Yes, you can find the information in the “Allergens and Dietary Restrictions” section on each product page.

Amendment & Cancellation

We’re unable to accommodate cancellations or changes once your order is placed. Please double-check your details before checking out. Thank you for understanding!

Storage & Travel Tips

Our desserts can withstand a car journey for up to 45 minutes with high AC. For longer trips, use an insulator bag with ice packs.

Petit Gateaux

  • Keep chilled. Do not freeze.
  • Best consumed within 2 days for optimal freshness.

Viennoiserie

  • For best texture, reheat in an oven or air fryer at 170°C for 3–5 minutes.
  • If enjoying the next day, store in the fridge and reheat before serving.